Trees inherently pose a certain degree of hazard and risk from breakage, failure, or other causes. Recommendations that are made by your Consulting Arborist are intended to minimize or reduce such hazards. There can be no guarantee that efforts to discover or correct unsafe conditions will prevent future breakage or failure, nor can there be any guarantee that all hazardous conditions have been detected. The client shall not infer that a tree is safe either because work has been done to reduce risk, or because no work has been recommended on a specific tree. Any additional work required to complete the work specified, caused by the client’s failure to make known or caused by previously unknown foreign material in the trunk, branches, underground, or any other condition not apparent in estimating the work, shall be paid for by the client on a time and materials basis. Limbwalker Tree Service, Inc. will not be held responsible for any unforeseen or abnormal reaction to any trees, shrubs or lawns resulting from the proper application of chemicals and formulations according to their appropriate labels.
Client Responsibilities
Client affirms that all trees and vegetation upon which work is to be performed are owned by the client, or that authorization for the work has been obtained from the rightful property owner. Client shall be responsible for compensating Limbwalker Tree Service, Inc. (hereinafter referred to as Limbwalker) for any and all damages collected against Limbwalker by any third party demonstrating actual ownership of the trees and vegetation upon which the work was performed, along with any associated legal fees. The client is responsible for obtaining and paying for all required local permits required to perform the work described in this proposal. Payment is to be received upon completion of the work and receipt of the invoice. In the event that the scope of the work changes, Limbwalker will be paid for all items on this proposal that have been completed. Both the Client and Limbwalker agree to attempt to work out any disputes regarding this agreement through direct negotiation and/or mediation prior to seeking any other legal remedy.
Driveways & Underground Utilities
Limbwalker assumes no liabilities or responsibilities for any cracking, breaking, puncturing, depressing, stains, oil, or any other damage to any driveway, patio, or any other paved, bricked, stoned, concrete, or asphalted surface resulting from trucks and equipment being used to access the job.
Fencing
Limbwalker assumes no liabilities or responsibilities for any damage to removed fencing, panels, gates, or damage to underground fencing. We occasionally offer fence removal as a courtesy to our clients to gain access to the work, but we are not responsible for restoring the fencing or any damage to fencing during the fence removal process.
Off-Road
Our vehicles are not designed to drive off-road. If off-road access is necessary, we will provide mats to lessen the chance of becoming stuck. The client is responsible for any stuck vehicles or towing. Limbwalker is not responsible for damage to irrigation lines, drain lines, invisible fences, cables, or any other underground utilities unless the systems are accurately marked and mapped by the client and a copy is presented to Limbwalker before the work is performed. Limbwalker is not responsible for any damage or ruts caused by our vehicles during off-road use.
Taxes & Surcharges
Kentucky charges a 6% sales tax on Tree, Lawn, Mosquito, and Plant Health Care services. Indiana does not charge taxes on Limbwalker services. Invoices paid by debit/credit card are charged a 3% surcharge.
Time & Materials
Time and Material (T&M) jobs are charged as onsite time +1 hour of Drive Dump, and Set-Up (DDS) time, rounded up to the nearest hour. Multiple day T&M jobs include 1 DDS each day. Additional hours in excess of the allotted time will be discussed and agreed to by the client before completing the work.
Insurance
Limbwalker is insured for liability resulting from injury to persons or property, and all of its employees are covered by Worker’s Compensation insurance.
Renewing Services
Our Plant Health Care (PHC), Lawn, Mosquito, and Pest Control Services renew automatically each year. Service programs with multiple visits are sold as a complete package. If a technician is declined at the time of service, the customer will still be billed for that visit. To cancel your renewing service, simply email us at reception@limbwalkertree.com along with your name, address, and services you’d like to cancel, and we’ll be happy to discontinue your service(s) hassle-free! Please give us at least 2 weeks’ notice before your next service date so that we can adjust our production schedule accordingly.
Tree Services (Pruning / Removal)
We schedule jobs on a first come, first serve basis, by crew. You’ll receive a phone call from our scheduler within 3 business days to coordinate a day and an approximate start time for your tree work. We schedule morning or afternoon start times, Monday - Thursday.
You’ll also receive:
If you have stump grinding, your work order will be given to our stump grinding crew to complete within 2-weeks. You’ll receive another text from the stump Crew Leader on the morning of your job.
Once all the items on your work order are complete, you’ll receive a satisfaction call from our office to make sure you’re happy with your service. If so, then we can take payment at that time and schedule your next checkup.
We pride ourselves on meeting your expectations. If we haven’t done this, please let us know! We have a 100% Satisfaction Guarantee.
Plant Health Care (PHC) Services (Tree / Plant Health Treatments)
After Acceptance:
Once your PHC work has been accepted, your work will be placed in our queue for that service. Typically, most PHC work orders are started within a month if we’re in the treatment window.
You’ll also receive:
Prepay the full service amount prior your initial PHC visit to receive a 5% discount. *PHC only. Tree Services are excluded.
Pay online or setup autopay here: https://lawngateway.com/LimbwalkerTreeService
Once all the items on your work order are complete, you’ll receive a satisfaction call from our office to make sure you’re happy with your service.
PHC Service Windows:
Emerald Ash Borer Trunk Injection MAY - JUL
Big Tree Basics Soil Drench FEB - DEC
Insect and Scale Soil Drench FEB - DEC
Borer Trunk Spray MAR - NOV
Root Rot Trunk Spray JUL - AUG
Deep Root Fert - Spring FEB - MAR
Deep Root Fert - Fall OCT - DEC
Foliar Fungicide Canopy Spray MAR - OCT
Mite and Bagworm Canopy Spray MAR - OCT
